privacy policy

1. Information We Collect

We collect the following types of information to process your orders and improve your experience on our platform:

1.1 Personal Information

  • Name
  • Contact details (email address, phone number, shipping, and billing address)

1.2 Payment Information

  • Payment details (collected securely via payment gateways; we do not store your payment information).

1.3 Technical Information

  • IP address, browser type, operating system, and browsing behavior on our website.

1.4 Business Information (for wholesalers)

  • GST number, business name, and other relevant details for bulk purchases.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment

  • To process and deliver your orders.
  • To notify you about order updates.

2.2 Customer Support

  • To assist you with inquiries, returns, or complaints.

2.3 Marketing and Promotions

  • To inform you about special offers, new products, and updates (with your consent).

2.4 Website Improvement

  • To analyze user behavior and improve website functionality and user experience.

2.5 Legal Compliance

  • To comply with applicable laws and regulations.

3. How We Protect Your Data

We implement robust security measures to protect your information:

3.1 Data is encrypted during transmission using SSL (Secure Socket Layer) technology.
3.2 Access to your personal information is restricted to authorized personnel only.
3.3 Regular security audits are conducted to ensure data safety.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data under these circumstances:

4.1 Service Providers

  • With third-party logistics and payment processing companies to fulfill your orders.

4.2 Legal Requirements

  • When required by law or to protect our rights, property, or safety.

4.3 Wholesaler Verification

  • To validate wholesale accounts and ensure compliance with business requirements.

5. Cookies and Tracking Technologies

5.1 We use cookies and similar technologies to enhance your browsing experience, such as:

  • Remembering your preferences.
  • Analyzing site traffic.

5.2 You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Your Rights

You have the right to:
7.1 Access and review your personal information.
7.2 Request corrections or updates to your data.
7.3 Opt-out of marketing communications by unsubscribing or contacting us.
7.4 Request the deletion of your personal data, subject to legal and contractual obligations.

8. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be communicated through our website, and continued use of our services implies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: nexaleather75@gmail.com
Phone: + 91 9725166063